In our May ELEVATED live webcast, host Jen Garcia welcomes Jane Urban, a trailblazer in healthcare analytics and commercial pharma strategy. With nearly 20 years of experience—dating back to her days as an intern at Amgen—Jane shares the pivotal career decisions that helped her bridge the worlds of data science and business. From deploying AI tools that improve patient outcomes, to scaling digital engagement across sales teams, her insights reveal what it takes to lead in a data-driven industry. Jane also opens up about navigating her current career transition—exploring startup leadership, mentoring the next generation, and rethinking what "aligned" work really means.
What you'll take away from this episode:
How to build trust between technical and commercial teams
What makes AI tools actually useful—and widely adopted—in pharma
Why data fluency is essential for the next generation of industry leaders.
This live webcast discussion will be an energizing and insightful conversation for anyone interested in data, leadership, and building bridges between innovation and real-world impact.
ELEVATED Live Webcast
Tuesday, May 20, 2025 | 10:00 AM (PDT)
Jane Urban builds new functions and high performing teams in the biopharma space. She recently transformed customer engagement at Otsuka Pharmaceuticals as VP of Customer Engagement, a newly formed division combining capabilities in omnichannel, analytics, insights, forecasting, commercial operations, and field effectiveness. Prior to Otsuka, in her 7 years at Takeda, Jane held roles at the VP level across global commercial and medical data, US data and analytics, and Commercial Operations integration with the Shire acquisition. Prior to Takeda, Jane worked on healthcare commercialization related roles in consulting and healthcare. Jane has an MBA from Northwestern Kellogg and BA in Engineering from Brown University. ♦
Jen García is Caltech CTME’s AI Tools Instructor and the host of ELEVATED. With over 20 years in higher education and workforce development, she served as a program manager at Orange Coast College while also teaching at institutions like UCLA Extension, UCI Extension, and USC. She later founded Employ California, a 501(c)(3) nonprofit advancing workforce development, and Ingrained.ai, which equips businesses, educators, and social impact organizations with accessible AI tools training. Jen serves as the AI Executive in Residence at the Goldhirsh Foundation and sits on the boards of Vidby.ai and Pledge, a platform that raises nearly $50m in donations each year for many of the largest nonprofits and brands in the world. She has led AI tools trainings at the Getty Research Institute, and for the County of Los Angeles, DoorDash, the LA Fire Department, Brooklyn Public Library, and more. Through her work with Break Through Tech AI, Jen has also guided teams in developing custom AI/ML solutions for nonprofits.